LUISA

New Zealand - Free Shipping over $150, $7 orders under $150, 2-4 working days. Waiheke Island $35.

Australia - Flat rate $20, free shipping orders over $300, 3-5 working days

South Pacific - Samoa, Fiji, Tonga, PNG, Cook Islands - $40, 4-5 working days

USA, UK, Europe, East Asia - $50, 5-6 working days

If your country is not listed under shipping options please contact us for a delivery quote. Shipping rates are in NZ dollars.

We will refund full priced items purchased online provided it is in original and unworn condition. The item must be returned within 10 days from receipt of goods. Items bought on sale can be returned for a credit note or exchange. Please note items marked as Final Sale items cannot be returned or exchanged.

If you wish to exchange an item please contact us as soon as possible to reserve another item. An item may only be exchanged once. We will cover the cost of posting the exchanged item however you will be responsible for the cost of the return postage.

We are not responsible for reimbursement or compensation for lost return packages sent to us without proof of delivery. We advise you insure your return package.